FAQs

At PayClarity, we’re here to help you with your payments, payroll, and card processing needs. To find answers to our most commonly asked questions, check out our responses below!


Your rate is guaranteed for the length of your relationship with PayClarity, regardless of volume decreases.

We do not lock our clients into long-term contracts with outrageous early termination fees. All our agreements are month-to-month and businesses can make a switch at any time without penalty.

Yes. Free demos are available prior to enrollment.

Our processing solutions are able to integrate with virtually every existing point-of-sale and terminal solution on the market today. We take the lead to get the conversion completed with your local POS dealer in a timely and efficient manner. Should the system in place be a proprietary solution, we have options to replace it with an up-to-date and comprehensive solution.

An apples-to-apples analysis and side-by-side rate comparison is provided for every prospective client. All proposals are good for 10 business days after receipt.

Yes. You’ll receive support from a single point of contact that knows your name and is just an email or call away.

Yes. Free demos are available prior to enrollment.

Your base rate and per-employee fee are both guaranteed for the length of your relationship with PayClarity, regardless of employee increases or decreases.

We do not lock our clients into long-term contracts with outrageous early termination fees. All our agreements are month-to-month and businesses can make a switch at any time without penalty.

Typically, clients can run their first payroll 7 – 10 days after all required data has been collected. We have a three-step conversion process,

  1. A New Account Onboarding Specialist assists in gathering employee and company information such as tax account numbers and YTD info.
  2. Our Conversion Specialist then works with the client to train them on the payroll portal as well as run the first payroll.
  3. Clients are then assigned their permanent Payroll Specialist to work with going forward.

All our point-of-sale and terminal solutions are open-sourced and can be used on any processor’s platform. We do not hold our clients hostage once the equipment is purchased.

Our processing solutions can integrate with virtually every existing point-of-sale and terminal solution on the market today. We take the lead to get the conversion completed with your local POS dealer in a timely and efficient manner. Should the system in place be a proprietary solution, we have options to replace it with an up-to-date and comprehensive solution.

Yes.

Yes. Our team will take the lead to get the conversion completed with your local POS dealer in a timely and efficient manner.

Yes. A cloud-based POS system allows you to access your reports data from wherever you are. It’s also scalable and offers significantly lower infrastructure costs.